Privacy Policy

Last Updated: November 2024

1. Introduction

Softana Systems (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

Fill out contact forms on our website
Subscribe to our newsletters or communications
Request information about our services
Engage with us in other ways

This information may include: name, email address, phone number, company name, job title, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

IP address and browser type
Operating system and device information
Pages visited and time spent on pages
Referring website addresses
Other diagnostic data

3. How We Use Your Information

We use the information we collect in the following ways:

To respond to your inquiries and provide customer support
To send you information about our services, updates, and promotional materials
To improve our website and services
To analyze usage patterns and optimize user experience
To comply with legal obligations and protect our rights
To prevent fraud and enhance security

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and conducting our business
Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities
Business Transfers: In connection with any merger, sale of company assets, or acquisition, your information may be transferred
With Your Consent: We may share your information for any other purpose with your consent

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access and receive a copy of your personal data
The right to rectify inaccurate or incomplete information
The right to request deletion of your personal information
The right to restrict or object to our processing of your data
The right to data portability
The right to withdraw consent at any time

To exercise any of these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

info@softanasystems.com

Website

www.softanasystems.com

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